1. What do you need to know about a contractor before you hire?
2. Which payment methods will you accept?
3. How much do I need to pay upfront?
4. How soon can you start working on my project?
5. What is your cancellation policy?
6. Why do you require both home owners to be present at the time of the estimate and consultation?
7. How long does the initial appointment take?
8. Do you have a minimum investment requirement?
9. Why I need to hire general contractor for this project?
10. Do I need to prepare anything for my meeting with your project manager?
11. Do I pay you for emergency restoration?
12. How soon does RENU respond to your emergency?

Q: What do you need to know about a contractor before you hire?
A: It is important to verify that any contractor working for you is licensed, bonded and insured. As a home owner you are liable for whatever takes place under your roof. Hiring a licensed contractor with the proper insurance could prevent unnecessary grievances later. You should also find out how long the contractor you hire has been in business, and, if possible, see some example of his/her work as a point of reference.

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Q: Which payment methods will you accept?
A: We accept checks, visa, and master card.

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Q: How much do I need to pay upfront?
A: The upfront deposit, required when signing a contract is the lower amount of either 10% of the estimated cost of the project or $1000.

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Q: How soon can you start working on my project?
A: Every project starts four days after the date the contract is signed (immediately after the three-day cancellation period).

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Q: What is your cancellation policy?
A: By law, there is a three-day cancellation period. When signing the contract, our project manager will provide you with a "Notice to Owner" form. This form describes your rights, including our cancellation policy. Generally, you can cancel the agreement within three days. Cancellation is possible via mail, email, fax, and hand delivery.

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Q: Why do you require both home owners to be present at the time of the estimate and consultation?
A: We, at AAA Construction, believe that a home remodeling project is and important and meaningful step for both home owners as it affects everyone who lives in the house. That is why we take the time to meet our customers at no charge and provide you with education, examples, trends reviews, and a budget plan. Meeting with both homeowners, allows our project manager to learn more about your specific needs and provide you with solutions to match your needs, visions, and budget.

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Q: How long does the initial appointment take?
A: The initial appointment usually takes 60-90 minutes.

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Q: Do you have a minimum investment requirement?
A: Yes. AAA Construction is a well established home improvement company. We do not provide handyman services and require a minimum investment of $3500.

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Q: Why I need to hire general contractor for this project?
A: The 9reason you need and want to hire a general contractor for this project is because you want all aspects of the project to be gathered under one umbrella. In addition, you will benefit our project managers' years of experience while having all aspects of the project managed and coordinated for you to assure an on-time, in-budget completion of the project.

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Q: Do I pay you for emergency restoration services?
A: We can bill your insurance company directly.

Q: How soon does RENU respond to your emergency?
A: Getting onsite quickly allows our technichal experts to assess the situation and develop a proper restoration plan.

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